Which company's corporate story was turned into a children’s book?

Fill in the blank(s) with the appropriate word(s).

Southwest or Southwest Airlines

Communication & Mass Media

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Which of the following is the best method for measuring PR campaigns?

a. tracking media impressions b. using the AVE tool to quantify PR impact c. monitoring click-through rates d. calculating the ROI for PR activities

Communication & Mass Media

We engage in which form of listening when our goal is to evaluate or analyze what we're hearing?

A. informational B. empathic C. critical D. analytical

Communication & Mass Media