__________ is the process of using effective voice, gestures, and facial expressions during a speech.

Though people may look at and define family through different lenses, according to the text, members of a "family" need not share genetic material in order to be considered as such.

a.  True   b.  False

When group members are engaging in a problem census, they should do all of the following, except

A. present problems one-by-one. B. face the leader. C. face a board or flip chart. D. sit in a semicircle. E. remove easily answered questions.