A customer says they cannot access the network printer. The technician cannot PING the ping from their location. Which of the following should be the next step in troubleshooting this issue?
a. Reboot the printer
b. Check the link lights on the printer NIC
c. Reboot the client PC
d. Check the toner cartridge
Answer: b. Check the link lights on the printer NIC
Computer Science & Information Technology
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Computer Science & Information Technology