A queuing system has an arrival rate of 5 customers per hour and a service rate of 8 customers per hour. You decide to build a simulation model to describe the service time per customer. The best appropriate distribution to use is:

______________ rating errors result because of the complexities involved in observing performance, storing that information in memory, and then recalling that information while rating an employee

A. Intentional B. Unintentional C. Negative D. Positive

A logistics model in which components for a product may come from two or more different physical locations and are shipped directly to the customer's location best defines

A) rolling warehousing. B) merge-in-transit. C) business process management. D) B2C fulfillment.