Shannon, an HR manager, was tasked with overseeing new HR policies in her organization over a six-month period. After three months, she concluded the marketing, sales, and accounting divisionshad been affected by the policy changes

Shannon then sent a memo to these departments highlighting the status of the partial policy changes and their effects on the employees of those divisions. Once the implementation process was complete, Shannon sent out a final document, detailing the process and the effectiveness of the policy implementation. What document did Shannon write?
a. Formal report
b. Goodwill
c. Correspondence
d. Sales proposal

A