According to the need to belong, we need relationships that are both emotionally close and interactive.

Lucas was so focused on his knitting that at first he didn’t hear his mother asking him about his day. “Oh, it was good,” he said a few seconds later. Lucas is suffering from ______.

a. message overload b. selective listening c. conversational narcissism d. the listening gap

Empathic listening differs from active listening in that

A. active listening is one kind of empathic listening. B. empathic listening adds the goal of understanding. C. empathic listening invites more feedback. D. active and empathic listening are both purposeful.