Which of the following phrases was not part of the various attempts to define public relations over a period of 30 years by Edward L. Bernays?

a. a secret press bureau
b. to engineer public support
c. giving a client ethical advice
d. information, persuasion, and adjustment

ANSWER: a

Communication & Mass Media

Which public communication method is a standard feature at most conventions?

a. Panels b. Newsletters c. Conferences d. Webcasts

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Communication & Mass Media

A process leader will demonstrate "people skills."

Indicate whether the statement is true or false

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Communication & Mass Media