This occurs when management hides information or misrepresents itself or its products

List and briefly explain the five formal steps for discussing problems in small groups

What will be an ideal response?

Inattention to communication can result in important information being filtered from messages. What is another reason(s) that information is omitted unintentionally?

A. People assume being present in communication opportunities is enough to thwart omission. B. Messages with potentially threatening or disagreeable information are often changed to remove the disagreeable material. C. Many times people make a decision not to tell other people the information they know. D. Both A and B above