Nathan just moved into a new apartment and spent the first day hanging pictures, putting out souvenirs of important times, and placing favorite objects on the bookshelves. Nathan has relied on what form of nonverbal communication to personalize the new apartment?

Which of the following communication anxiety management techniques involves preparing a

script? A) extemporizing B) selective relaxation C) cognitive restructuring D) visualizing

When Ismat interviewed for a sales rep position, she was rejected because her company has a policy against hiring anyone over 60 years of age. This is an example of ________ ageism

A) stereotype. B) linguistic C) institutional D) individual