A survey of Twitter users will give you an accurate indication of how the general population feels about a political issue.

Which of the following is a positive listening habit?

a. analytical listening b. selective listening c. superficial listening d. defensive listening e. pseudolistening

According to the text, the ability to manage your self-presentation flexibly in a variety of contexts is one important aspect of ______.

A. relational maintenance B. communication competence C. uncertainty reduction D. backstage behaviors