When Kandi shows her potential client digital copies of the various awards her firm has received over the past two years, she is using which of the following methods of building customer trust?
a) building the client’s trust in her company
b) building the client’s trust in her firm’s marketing
c) building the client’s trust in her industry
d) building the client’s trust in her as a reliable person
ANS: a
Communication & Mass Media
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The front region refers to ______.
a. a place where we perform identity b. a place where we can perform our informal self c. an occasion in which we perform our professional, proper self d. an informal occasion of identity
Communication & Mass Media
According to Feminist Standpoint Theory, the assignment of people to different tasks on the basis of sex and the exploitation that results from inequities in wages is called:
A. sexual division of labor B. sexual discrimination C. unequal pay for equal work D. sexism
Communication & Mass Media