Beltway Boomers are the nation's tech-savvy singles and couples living in fashionable neighborhoods on the urban fringe

Selena, a new sales rep is getting numerous requests from customers for price adjustments and product modification. She does not know how to handle these requests. Selena did not get sufficient training in the area of

A. Market/industry orientation B. Company orientation C. Territory management D. Product knowledge E. All of the above

The retail life cycle stage corresponding to a retail innovator first becoming vulnerable to new discount retailers with a lower cost structure is _____

a. introduction b. decline c. accelerated development d. maturity