According to the law of variability, the ________ the random variability either demanded of the process or inherent in the process itself or in the items processed, the ________ productive the process is

Which term refers to the decisions and activities that are intended to create and maintain a certain product concept in the customer's mind?

A) feature dumping B) product positioning C) product configuration D) value clustering E) strategic marketing

A comparison is usually not appropriate for e-mail

a. true b. false