In order to protect patient confidentiality and privacy, pharmacy technicians should NOT
Leave messages with individuals other than the patient about medications related to particular diseases
Discuss confidential matters with supervising pharmacists
Release medical records bearing the signed consent of the patient
All of the above
Leave messages with individuals other than the patient about medications related to particular diseases
Rationale: In order to protect patient confidentiality and privacy, pharmacy technicians should not leave messages with individuals other than the patient about medications related to particular diseases. All information about a patient must be considered confidential, including information that is received, maintained, or transmitted in any format.
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In the acronym FACTUAL-OEC, the letters OEC stand for:
a. organized, effective, and complete. b. objective, effective, and care given. c. organized, error free, and checked. d. outdoor emergency care.
If no payment is made on a claim by the carrier because the patient has NOT yet satisfied the deductible:
an EOB is sent to the patient only. an EOB is sent to the provider only. an EOB is sent to both the patient and the provider. no EOB is sent.