Jack was so enthusiastic about the band he saw performing at a local club last weekend that he persuaded a large group of friends to return to the club to hear the band on Thursday
Unfortunately, the band's Thursday performance was uninspired and at times off-key. The performance differences are due to the ________ characteristic of service.
A) perishability
B) variability
C) creativity
D) personalization
E) responsiveness
B
Business
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Preventive maintenance of equipment is a distinct characteristic of which of the following types of equipment maintenance?
A. Service contract B. In-house C. Call basis D. Call basis and in-house
Business
Which definition of entrepreneur is most accurate?
A) An entrepreneur is someone who starts a new business. B) An entrepreneur is someone who puts social benefit first. C) An entrepreneur is someone who challenges assumptions. D) An entrepreneur is someone who incubates ideas.
Business