A book that sells millions of copies by a well-known author is called:

Which of the following is recommended to help when receiving messages?

A) Focus your attention on the speaker's nonverbal messages alone. B) Avoid assuming you know what the speaker will say next. C) Organize what you hear. D) Relate the speaker's message to what you already know.

Stacie has been asked to prepare remarks at a loved one's funeral. She will most likely

prepare a __________ speech. A. commemorative B. persuasive C. informative D. entertaining