If a speaker attempts to evoke the audience's touch, taste, smell, sight, and hearing then he or she is relying on _____

Affect displays may be unconscious and unintentional, such as a startled look of surprise, eyes that are glazed over from boredom or dilated pupils due to pleasure or interest

Indicate whether the statement is true or false.

Chapter 11 is about only those conflicts which occur when members of a group are trying to define and achieve an interdependent goal.

Answer the following statement true (T) or false (F)