The socialization programs used in companies like 3M and Microsoft recognize their most creative people with special job titles. This is an example of a rite of ________

When giving a computer presentation:

a. use a pointer with each bullet b. use a pointer when each slide first comes up c. use a pointer sparingly d. none of the above

________ is the practice of transferring a firm's activities that have traditionally been internal to external suppliers

Fill in the blanks with correct word