Under a discount on charge arrangement, the provider receives
A) a flat fee.
B) more than what it would normally charge for a particular service.
C) less than what it would normally charge for a particular service.
D) an amount equal to the charge for the service.
Answer: C
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Indicate whether the statement is true or false
Which of the following statements is true of leading with head and heart?
A) The whole leader uses both head and heart when creating structure and handling operational issues. B) Emotions should not be used in the decision making process in times of uncertainty and rapid change. C) It keeps morale and motivation high. D) Wise leaders use only their intellect to make decisions.