Which of the following is the best example of phatic communication?

Which of the following exercises or techniques will help stop the fight, flight, or freeze response?

a. Deep abdominal breathing b. Systematic desensitization c. Cognitive restructuring d. All of the above e. None of the above

What were some of the implications that resulted in the social media crisis for Equifax?

A. They did not do their research on the trending hashtag. B. They did not think of the impact of the situation raised by their employees. C. They did not recognize the tone and concern they expressed on social media. D. They overlooked the impact of the role advocates played in hijacking the hashtag.