Mindful listening involves engagement with another person’s verbal and nonverbal communication, as well as ______.

A small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves accountable is known as a ___________ _____

Fill in the blank with correct word

When delivering bad news in the workplace, it is best to:

  a.  come right out with it.   b.  not mince words as to fully convey the gravity of the situation.   c.  put a positive spin on it.   d.  reiterate the bad news at the end of the conversation to drive home the point.