A corporation is not allowed to hold title as:

Marta needs an electrician to do some work at her home. Her father advises her to make sure that the firm she plans to hire is not a closed shop. Marta is not sure what this means, but later learns that the "closed shop" that her father was referring to is

a. a place of employment in which most of the workers are union members. b. a firm that requires union membership by its workers as a condition of employment. c. a firm that keeps its doors closed to union members. d. a firm that prohibits any efforts to introduce a union among its employees.

______ refers to the encouragement of employees to use their initiative and make decisions within their area of operations.

A. Emotional intelligence B. Empowerment C. Diversity D. Managing