Which of the following statements is true about international franchisors?
A) Entry into numerous foreign markets is tough and costly.
B) Maintaining control over franchisees is seldom difficult.
C) Franchisors need to invest substantial capital.
D) Franchisees may use franchise knowledge to start a competing business.
D
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Which one of the following is a criticism of equating the goals of maximizing the ROE of a firm and maximizing the firm's shareholder wealth?
A) ROE is based on after-tax earnings, not cash flows. B) ROE does not consider risk. C) ROE ignores the size of the initial investment as well as future cash flows. D) All of the above are criticisms of ROE as a goal.
An important factor to consider when deciding on the type of feedback to give to a salesperson in the post-sales call phase of coaching is the salesperson's:
a. maturity level b. relationship with the customer in question c. listening ability d. ability to close the sale e. e. ability to read your nonverbal cues in the sales call