A job shop is accompanied by divergent flows and low-to-medium volume output rates

Mosco's is a ____________ in which management has largely succeeded in breaking down barriers among internal levels, job functions, and departments, as well as reducing external barriers between the organization and those with whom it does business.

Fill in the blank(s) with the appropriate word(s).

Which of the following statements is based on research that has been done about the characteristics needed for a successful salesperson?

A. Research has shown that a candidate's aptitude for sales is unimportant because aptitude can be taught B. On average, factors that sales managers cannot control account for the largest proportion of the variance in performance across salespeople C. Personal characteristics do not explain and cannot be used to explain individual differences in performances D. The performance of a given salesperson is a function of organizational variables and unrelated to personal traits E. Successful salespeople are both born and made