Communication strategies and behaviors that enhance trainer-trainee relationships include

a. anti-social behavior alteration techniques.
b. pro-social behavior alteration techniques.
c. reducing trainer misbehaviors.
d. increasing emotions and personal anecdotes.

b

Communication & Mass Media

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As you drive on the interstate, your radio is on but you aren't hearing it because you are

focusing on the heavy traffic. When you become aware of the radio again because a traffic report comes on, which stage of listening are you in? A. Attending B. Organizing C. Interpreting D. Responding

Communication & Mass Media

Examples may be _____, or imagined, as long as the distinction is made clear that they are not factual

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media