What form of processes include loan processing for a bank, claims processing for an insurance company, reservation processing for a hotel, and baggage handling for an airline?

Which process is responsible for the availability, confidentiality and integrity of data?

A. Service catalogue management B. Service asset and configuration management C. Change management D. Information security management

If your presentation requires a microphone:

a. prefer a microphone with a cord b. place the lapel microphone on the lapel that will normally be closer to the screen c. place the lapel microphone on the lapel that will normally be farther from the screen d. none of the above