Customer-perceived value is based on the difference between benefits the customer gets and
costs he or she assumes for different choices.
Indicate whether the statement is true or false
TRUE
Business
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What steps can managers take to ensure adequate tolerance of deviance in groups so that group members are willing to deviate from dysfunctional norms and change the norm if necessary? (Choose all that apply.)
-Add groupthink to the method of handling conflicts -Be role models. -Encourage members to periodically assess the appropriateness of their norms. -Dismiss those who disagree.
Business
The Middle East and North Africa are sometimes viewed as a regional entity referred to as:
A) GCC. B) AMU. C) MENA. D) ACC. E) ECOWAS.
Business