When trying to serve the needs of the market along with the needs of the marketplace, managers face several interrelated activities. Which of the following is not one of those activities?

A hyperpersonal approach to computer mediated communication assumes that

a. nonverbal cues are absent in computer mediated communication. b. the filtering of nonverbal cues is advantageous for communicators. c. primarily textual communication limits the exchange of nonverbal communication. d. this type of communication is impersonal. e. a conversational partner is deindividuated as the perceptions of social presence decreases.

The first stage in the perception process involves _____

a. selection b. organization c. interpretation d. direction