Services cannot be stored, warehoused, or inventoried due to which of the following?

When an organization needs a customized analysis of jobs within their organization, they use the _______________ approach to analyze the specific employee competencies.

A. task inventory B. job element C. functional job analysis D. critical incidents

At a small retailer, responsibility for the promotion function is most likely with the _____

a. owner-manager b. advertising agency c. advertising department of a daily newspaper d. in-house advertising agency