All of the following are examples of relationship rewards EXCEPT

Shaunice is a sales representative for class rings. She knows her university's student store only permits one brand, so this is an important presentation

She also knows the president of the student union, Vito—who is well-respected by other members of the committee—has the deciding vote. The theory of _____ proposes that one person or leader of the group may influence other members of the group, so she targets the speech toward Vito. A. individual norm standards B. critical thinking C. group standards D. field-related standards

Tonya, who on the spur of the moment tells an amusing story at a farewell dinner, is using ________ delivery

A) ?impromptu B) ?memorized C) ?manuscript D) ?extemporaneous E) ?conversational