It is wise to look at yourself, the speaker, as a first principle of informative speaking, since you – and only you – will influence the information to be given and how it is to be presented

Which of the following BEST describes perception?

A) becoming aware of objects, events, and people B) a passive process of which you are usually unaware C) a two-step process of managing stimuli D) always comes from the outside world

This includes group interactions, patterns and consistencies, basic beliefs and values that are shared, and a continued emphasis on developing and evolving

a. communication climate b. corporate image c. organizational culture d. workplace communication