The ability of an organization to produce services that, by utilizing the consumer's five senses, have some uniqueness in their characteristics is:
A) sensory response.
B) time-based competition.
C) differentiation.
D) flexible response.
E) experience differentiation.
E
Business
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Synergy is the impact of bringing together complimentary factors from two or more firms.
A. True B. False
Business
Which of the following best describes the interplay of promises of businesses to stakeholders and vice versa?
A. promise of quality that is greater than advertised B. only accepting cash and not credit C. supporting offshore philanthropy D. on-time delivery and responsiveness
Business