To arrange the PivotTable columns and rows in Excel 2013, we use the:

Tina is a weak manager because when she trains people the reinforcement type she uses is

a. positive reinforcement. b. fixed interval. c. fixed ratio. d. punishment. e. intermittent extinction.

Which of the following is most likely to occur during the maturity stage of the retail life cycle?

A) Prices are cut. B) Profits are low due to development costs. C) Declining competition makes it easier to maintain customer loyalty. D) Competitors become obsolete as newer ways of doing business emerge. E) The retailer fundamentally changes to meet customers' new needs.