Frame of reference training involves discussing the dimensions for each scale tobe used, including the types of behaviors that illustrate the various performance levels; then, participants are asked to evaluate a sample of employee performance, and

Employment planning requires making forecasts of three elements: the supply of inside candidates, the likely supply of outside candidates, and ____.

A) personnel needs B) job specifications C) supervisor salaries D) global trends E) labor relations

Which term refers to the technical structure of the software, how users interact with the software, and how the software is physically managed on computer hardware?

a. Architecture b. Supply Chain Management c. Enterprise Resource Planning d. Service Oriented Architecture e. None of the above