What is the essence of media relations work?

a. PR practitioners communicating with journalists
b. organizations controlling their messages
c. editors developing stories
d. reporters developing sources

a. PR practitioners communicating with journalists

Communication & Mass Media

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Because Kevin's girlfriend has broken up with him, Shamika tells him, "It sounds like you

are really sad." Shamika's response is A. questioning. B. advising. C. paraphrasing content. D. paraphrasing feelings.

Communication & Mass Media

______ conflicts are those that contain both competitive and cooperative elements.

A. Mixed-motive B. Differentiated C. Critical D. Distributive

Communication & Mass Media