Explain how human resources work as a tactical control system
What will be an ideal response?
Answer: Human resource policies and procedures are a major type of tactical control that affect everyone working in an organization, and they provide a number of different opportunities for control.
1. Selection procedures can specify the range of abilities and knowledge that will be brought into the organization.
2. Training can improve people's skills and performance levels so that they meet standards.
3. Appraisal and evaluation methods can reinforce desired behavior and discourage undesirable levels of performance.
4. Compensation can be used to motivate employees and increase their efforts in particular directions.
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What happens in government is so significant to organizations that the number of corporations and trade associations with ________ units has grown steadily in recent years
A) media relations B) government relations C) employee relations D) lobbying
Which of the following is an accurate statement regarding the sales presentation?
A) It is best to communicate all you know about the product. B) The location of the sales presentation is an irrelevant factor. C) Each product feature is of equal importance to every customer. D) Appealing to the prospect's senses makes the sales presentation more powerful. E) A sales presentation that does not use technology is not likely to be successful.