When communicating in the office, Lorenzo is careful to keep his verbal and nonverbal messages consistent and maintain eye contact during conversations. Lorenzo is demonstrating good ________ skills.

Reasoning from classification means that:

A. If something is true for one person, it is true for the entire audience. B. When a speaker presents a complex message, the audience will have to try to understand it based on what they already know to be true. C. Everything is as it first appears. D. Using a generalization of a group one can then determine specific things about that group.

Earned media is public attention that is purchased such as television commercials

Indicate whether the statement is true or false