The way of thinking, acting, and viewing work shared by members of an organization that reflects the organization's identity is known as __________

Putting ideas into words and actions is

a. encoding. b. decoding. c. referencing. d. feedback.

How did Dominos' management respond to research findings on its pizza in 2008?

a. They admitted shortcomings and pledged to do better b. They publicized the negative research findings in an ad campaign c. They glossed over the findings and stayed on track anyway d. They admitted shortcomings and pledged to do better and they publicized the negative research findings in an ad campaign