In general, employees should not help a customer if it isn't part of their job and should not volunteer to assist customers unless they ask for help

Explain five of the ten misconceptions of communication

What will be an ideal response?

Where does competition fit on the scales of concern for self and concern for others?

A. high concern for self, high concern for others B. high concern for self, low concern for others C. low concern for self, high concern for others D. low concern for self, low concern for others