The efficiency of processes for managing customer payments can vary; some processes are more efficient than others. 

A(n) ____ window is an open window hidden from view but that can be displayed quickly by clicking the window's app button on the taskbar.

A. administered B. minimized C. networked D. USB

The performance levels of  radically new 'high-tech' products usually improve with newer versions.  Such types of products are known as 

A. sustaining innovations B. continuous improvement C. disruptive innovations D. business reengineering