A symmetrical network link is present when persons unequally exchange information during an interaction

Groups of employees who meet on a regular basis during work time to improve quality control and job methods are

a. think tanks. b. quality circles. c. self ?managed teams. d. power groups.

Marianna said, "Suzie, you've done some research on honors programs in other departments. What have you found out that might work in our department?" By saying this, Marianna was using her _____ skills

a. transformational leadership b. brainstorming c. gatekeeping d. problem-solving