Typically, people begin with ______ face threatening acts and then move to ______ face threatening acts when the initial efforts are ineffective.

A. positive politeness; negative politeness
B. bald on record; off-record
C. off-record; bald on record
D. negative politeness; positive politeness

C. off-record; bald on record

Communication & Mass Media

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While giving a speech, Sally wants to make sure that she communicates effectively both verbally and nonverbally. To do this, Sally realizes that while her message is thought provoking,

her nonverbal communication creates an affective response in her audience. Which type of distinction between nonverbal and verbal communication does this example represent? a. linguistic distinction b. continuity distinction c. information distinction d. outcome distinction e. processing distinction

Communication & Mass Media

During his job interview, Juan used a form of nonverbal communication when he

A. asked for coffee. B. told a joke. C. gave a firm handshake. D. flattered the interviewer.

Communication & Mass Media