Alice was going through a tough time and could not pay her credit card bills. She called the credit card company, explained her situation, and asked them to waive the late fees
The company would not waive the charges, stating that it was against their policy. Alice decided to close her account.
What caused the company to lose a customer?
a) Robotis
b) Coldness
c) Apathy
d) Proximity
A
Communication & Mass Media
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Which nonverbal indicator includes people focusing on multiple things at once, being easily
distracted, borrowing items easily and freely, putting relationships first, and think about what will be accomplished by one's behaviors? A) proxemics B) polychromic culture C) monochromic culture D) territoriality E) dialectics
Communication & Mass Media
Define the difference between engaged and disengaged listening.
What will be an ideal response?
Communication & Mass Media