______ are active contributors to policy formulation.

Those who believe that power in American communities is concentrated in the hands of relatively few leaders in the business or financial sector are called ________

A. financiers B. majoritists C. pluralists D. elitists

According to the New Public Service, the most important criteria for assessing administrative performance should be

a. how efficiently administrators have matched resources to needs. b. how well citizens rate the service they receive from government agencies. c. how well administrators demonstrate a capacity for managerial control. d. how effectively administrators' work has engaged citizens in the governance process.