Patrick knows that when he wants to get a haircut, he needs to call ahead for an appointment. He knows this even though he has never been told directly. This example illustrates a(n) _____ rule

a. explicit
b. implicit
c. content
d. relational

b

Communication & Mass Media

You might also like to view...

In which of the following situations will you do most of your deliberative speaking?

A) group reports B) group discussions C) oral reports D) symposia E) chairing meetings

Communication & Mass Media

CHOOSE ALL THAT APPLY. Friendships in the workplace can have a positive impact but can also have negative consequences. Which are among those challenges?

a. People are taken away from the work they should be doing, spending more time talking about their personal lives. b. There is an expectation for friends to do favors for one another that might require a person to violate organizational rules. c. The instrumental goals could dominate the relational goals. d. Friends do not always get along, which could disrupt the work of others in the organization.

Communication & Mass Media