According to your textbook, which of the following techniques is a best practice for delivering bad news?

A) Maximize the space devoted to it.
B) Make the bad news seem trivial.
C) Withhold important information.
D) Deemphasize it visually and grammatically.
E) Emphasize how much you wish you had good news.

Answer: D
Explanation: D) You can use visual and grammatical techniques to deemphasize bad news.

Business

You might also like to view...

A company has an average inventory on hand of $80,000 and the average days to sell inventory is 73 days. What is the cost of goods sold?

a. $400,000. b. $5,840,000. c. $800,000. d. $2,920,000.

Business

In the sale of a house, the seller agrees to owner-finance the property. The buyer becomes the owner of record of the property and the seller has a lien on the property. This type of financing agreement is called a:

A. Purchase money mortgage. B. Contract for deed. C. Land contract. D. Reverse mortgage.

Business