When critically analyzing mass communication, why is consideration of the goal of the source important?

When Kiera tells her parents that she is failing physics, they feel disappointed but respond with support by offering to pay for a tutor. Their disappointment is an example of what part of the listening stage?

a. sensing b. understanding c. evaluating d. responding

This involves organizations being accountable for their impact on society and the environment

A) ethics B) professionalism C) moral management D) greenwashing E) corporate social responsibility