Besides public relations roles, which one of the following is likely to have the greatest impact on whether or not public relations is part of the management team?
A. Top management and public relations staff view the function as "management"
B. Staff training, particularly holding graduate degrees
C. Extent to which the function is tied to the marketing "bottom line"
D. Overpromising—making commitments beyond what is reasonable
E. Overselling management on capabilities and expertise
A
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Julio was going to recommend a new billing system for the hospital where he works. However, he does not want to upset the executive who installed the system, so he does not make the recommendation. Julio has fallen into the
a. overconfidence trap. b. status quo trap. c. anchoring trap. d. creativity rut.
The Summons is a dictated document, not a form, which must be served on the defendant
Indicate whether the statement is true or false.