There is a 30% chance that any current client of company A will switch to company B this year. There is a 20% chance that any client of company B will switch to company A this year
If these probabilities are stable over the years, and if company A has 1000 clients and company B has 1000 clients, in the long run (assuming the probabilities do not change), what will the market shares be?
40% for A and 60% for B
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The results obtained from a classification matrix based on the analysis sample are invariably better than leave-one-out classification or the classification obtained on the holdout sample
Indicate whether the statement is true or false
Which of the following statements regarding TQM is true?
I. TQM is organization-wide and everyone's responsibility. II. Customer focus is NOT a requirement of TQM. III. Only junior management is involved in TQM. A) I only is true. B) II only is true. C) III only is true. D) I and II only are true. E) I, II, and III are true.