According to the product component model, installations, repair and maintenance, deliveries, and warranties are most likely to be a part of the _______ component of the product.

How did the appeals court rule in Steven A. B. Hannington v Trustees of the University of Pennsylvania and Dr. Mark Bernstein, the case in the textbook where the plaintiff, a student suing for alleged wrongful expulsion, attempted to avoid a settlement agreement entered into by an attorney acting on his behalf?

A) The settlement agreement would be set aside because the attorney had exceeded his authority. B) The settlement agreement would be set aside both because the attorney had exceeded his authority and because the doctrine of apparent authority was inapplicable. C) The settlement agreement would be enforced based on the doctrine of apparent authority, but only in part because the college was comparatively at fault in placing unjustified reliance on the attorney's authority. D) The settlement agreement would be enforced based on the doctrine of apparent authority, regardless of whether the attorney exceeded the scope of his actual authority. E) A jury should determine the enforceability of the settlement agreement based upon its reasonableness.

What is the function of microformats like the hCard?

A) the electronic exchange of business card information B) the creation of multimedia files and cards C) the storage and retrieval of incoming emails D) the maintenance of a database of a user's web history and business card details